What We Offer
Itinerary Planning & Customization Services
- One-on-one consultation with professional travel advisors
- Free initial itinerary design
- Customized itineraries based on budget, time, and interests
- Provide multiple itinerary options for selection
- Special needs support (accessibility, dietary restrictions, religious requirements)
Booking & Ticketing Services
- Real-time flight/train ticket booking
- Curated hotel/homestay selection and booking
- Fast ticketing for attractions
- Local experience/activity booking
- Travel insurance (trip cancellation, medical, luggage loss)
Pre-trip Services
- Digital + printed itinerary
- Pre-departure briefing (online/offline)
- Packing checklist reminder
- Emergency contacts and embassy/consulate information
- Daily reminders 7 days before departure (SMS/APP push)
On-trip Services
- 24/7 emergency hotline (reachable real person)
- Local trilingual guide (Chinese/English/Russian)
- Real-time location tracking
- Daily itinerary feedback collection
- Emergency handling (weather delays, illness, lost documents)
Post-trip & Protection Services
- No-questions-asked refund policy (within specified period)
- Flexible handling of itinerary changes
- Service complaint response within 48 hours
- Satisfaction follow-up and points/coupon compensation
- Membership tiers and exclusive benefits
- Referral reward program for existing customers
Value-added Services
- Free airport/train station transfer
- Free starlink connectivity throughout the entire journey
- Commemorative photo/video editing service
- Travel journal or small gift
- Post-trip photo sharing community
What Travel Includes
Comfortable Accommodation
Three Meals A Day
Round-trip transportation
Attraction Tickets
Exclusions From The Tour
Forced Shopping & Hidden Costs
Rushing and Check-list Travel
Shared Tours & Rides
Unwanted Stranger Interaction
Low-end Travel Resources
Unresponsive and Impersonal Processes